Terms of Business

The purchase price for the Trendsignal course, including, but not limited to the Trendsignal Plus, Dynamic Trader and Pro Trader editions, do not include the costs for any associated 3rd party costs. The 3rd party costs include, but are not limited to; Charting Center, Ensign Software, NinjaTrader and any 3rd party data fees that are compatible with the chosen platform, which include but are not limited to Kinetick, eSignal, IQ Feed, BarChart and TraderBytes. Trendsignal Ltd is not responsible for the performance of any 3rd party provider. Please view the disclaimer for the chosen 3rd party platform to check the specific Terms and Conditions that are relevant. 

The course indicators, templates and access to Charting Center charts can be setup remotely by Trendsignal Ltd or accessed from the Charting Center website. After confirmation of purchase, information will be sent outlining the installation procedure or alternatively outlining the URL from where the software can be accessed. The User Manual, and any other accompanying documentation that may be provided from time to time, will be sent by post or email to the given address or accessible online.

Refund Policy

Refund Policy

14-Day Money Back Guarantee

The Trendsignal courses, including, but not limited to the Trendsignal Plus, Dynamic Trader and Pro Trader editions, are designed to ensure that you have the best opportunity and resources to help you succeed. Trendsignal is the UK’s most successful training and trading software company. We pride ourselves in providing a comprehensive solution to all traders, whether experienced or just starting out.

Our Trendsignal Courses are educational and trading resources that includes invaluable support, including:-

  • A lifetime licence to the current course Indicators, and indicator upgrade protection for 6 months.
  • Initial One to one walkthrough and setup of the indicators and IT re-installation support for life.
  • 6 months access to our online training videos and other resources available within the password protected Customer area.
  • 3 one to one coaching session time slots.
  • 6 months access to the online training and support workshops, including recordings.
  • Optional one to one “Trading Platform” coaching session with a representative from the financial services firm, TMS Capital Limited.

During the first 14 days of being a Trendsignal customer, you will certainly be making good progress and be starting to learn the Trendsignal methodologies, building your confidence and skills as a trader. We are confident that you will be 100% satisfied with the course and progress you are making, but if you are not satisfied then you can submit a claim to have your money back*.

In order to submit a valid claim for a refund, you must contact us in writing within 14 days of your purchase. To ensure you have made an effort to engage in the course training, in order to submit a valid refund claim, you must have watched the online workshops (live or recordings), accessed the customer area of the website, attended a minimum of 1 coaching session and evidenced at least 5 trades based on the Trendsignal methodologies (in a demo or live account).

*After any out of pocket expenses such as postage and bank charges. 


Website: Terms of Use

The information contained in this website is for educational, entertainment and news purposes only, reflecting the current personal opinion of us and is NOT designed, construed or believed in any manner to be Trading Advice. The information in this site is strictly for Educational Purposes. There is no assurance that any person, corporation or individual, who uses this news information, news bulletins or any part of the information in or from this website, live trading & training room or chat room service, its officers, directors, employees, associates, or affiliates, will achieve favourable results. Past performance is no guarantee of future results. You hereby agree that ANY and ALL trading decisions you make are your own and reflect your own personal level of risks and trading skills. You also acknowledge and agree that you are aware of the risk parameters involved in trading and that the leveraged nature of Trading Futures, Equity CFDs, Options, Forex Exchange and Spread Betting can cause losses greater than your account balance. You further agree to accept full, complete and sole responsibility for any and all results in your trading account. There have been no promises, guarantees or warranties suggesting that any trade will result in a profit or will not result in a loss. Opinions are current opinions only and past results are not indicative of future results. It is your sole responsibility to know and define the risk before trading. You also hereby agree that you will not hold us liable or responsible in any way for any losses you incur in any trading account. We disclaim any responsibility for any adverse consequences that might arise directly or indirectly from the use of any material contained in or from this website or any product purchased via this site or by any contact in any form with any individual associated with this site.

Distribution and/or re-transmission of any of the content provided by us in any form or by any medium is expressly prohibited. Trendsignal does not recommend or endorse specific transactions or trading methodologies or any advice concerning the value of or advisability of trading Futures, Equity CFDs, Options, Forex Exchange and Spread Betting. This service is designed to assist you and provide tools for the understanding of technical analysis of the financial markets. This is an educational web site designed solely to assist you in developing your own personal methodology if you so desire, just as freely available technical analysis books from the library or book shop would assist you.

Internet Trading Risks

There is a risk that other circumstances may prevent you from executing orders, or prevent you from accessing your 3rd party trading platform. These include, for example, system errors and outages, internet connectivity issues, failures of third parties on whom you or we are dependent (for example, internet service providers or electricity companies). Most 3rd party providers, as with Trendsignal, have business continuity measures in place to deal with some of these issues, but in some circumstances you may not be able to access your trading platform or the Trendsignal website. 


Accuracy of Information

The content on this website is subject to change at any time without notice, and is provided for the sole purpose of assisting traders to make independent investment decisions. Trendsignal does not guarantee its accuracy, and will not accept liability for any loss or damage which may arise directly or indirectly from the content or your inability to access the website, for any delay in or failure of the transmission or the receipt of any instruction or notifications sent through this website.

Cookie policy

What are cookies?
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, eg remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.

The EU cookie law (e-Privacy Directive)
The Privacy and Electronic Communications (EC Directive) Regulations 2003 (the Regulations) cover the use of cookies and similar technologies for storing information, and accessing information stored, on a user’s equipment such as their computer or mobile.

Our Cookie Policy
In compliance with the e-Privacy Directive from the EU and The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, Trendsignal makes the following disclosure about the use of Cookies on our website. Websites (and servers that host them) do not have the ability to keep login data and information. Trendsignal utilises cookies (known as Session cookies) to enable users to switch between pages without having to login again. Without such Cookies, users would have to login every time a new page was opened.


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