This privacy notice explains how Trendsignal Ltd collects, uses, stores, and protects your personal data when you visit our website, trend-signal.com, or engage with our services.
By providing us with your personal data, you confirm that you are over 13 years of age.
Trendsignal Ltd is the data controller responsible for your personal data (referred to as "we", "us", or "our").
Please notify us of any changes to your data by emailing info@trend-signal.com.
“Personal data” refers to any information that can identify an individual. This does not include anonymised data.
We may process the following categories of personal data:
Includes any communication you send to us through forms, emails, SMS, social media messaging or posting.
Purpose: To communicate with you, send requested materials (e.g. reports, webinars, newsletters), maintain records, and manage legal matters.
Legal Basis: Legitimate interests.
Includes your name, title, billing and delivery addresses, email, phone number, purchase details, and partial card info.
Purpose: To fulfil purchases and maintain transaction records.
Legal Basis: Performance of a contract or steps to enter into one.
Includes data on how you use our website and services, including any content you submit.
Purpose: To administer and secure our website and services.
Legal Basis: Legitimate interests.
Includes IP address, login details, browser type, visit duration, navigation paths, time zone, and device info.
Purpose: To analyse usage and ensure security.
Legal Basis: Legitimate interests.
Includes your preferences for receiving marketing communications.
Purpose: To deliver targeted content and measure effectiveness.
Legal Basis: Legitimate interests or consent.
We may use the above data to deliver targeted ads and measure their effectiveness.
We do not collect sensitive personal data including racial, health, or political information.
If we require personal data to comply with the law or perform a contract and you fail to provide it, we may not be able to deliver services or products.
We only use your personal data for the purposes for which it was collected. If we need to use it for another purpose, we will notify you and explain the legal basis.
You may receive marketing communications if you requested information or made a purchase, or provided consent. You can opt out at any time.
To unsubscribe:
We do not share your data for third-party marketing without explicit consent. SMS opt-ins are not shared.
Your data may be shared with:
If you purchase from us, your Name, Email, and Phone Number may be shared with TMS Capital Ltd for trading platform training.
We may transfer your data outside the UK/EEA. Where we do, we use appropriate safeguards, such as:
If these are not available, we may ask for your explicit consent.
Your data is handled in compliance with the EU GDPR. You have rights including access, correction, deletion, restriction, portability, and objection.
Under CPRA (California Privacy Rights Act), you have rights including:
Email info@trend-signal.com to exercise your rights.
By using our services, you consent to your data being transferred to and processed in the UK with adequate protection measures in place.
We implement security protocols to protect your data and restrict access to authorised personnel only.
We also have procedures for managing and reporting data breaches where required by law.
We retain data only as long as necessary. For tax reasons, we keep basic customer information for six years. Anonymised data may be kept indefinitely for research or analysis.
You have rights under data protection laws, including:
Email info@trend-signal.com to make a request. We may verify your identity and aim to respond within one month.
You can also lodge a complaint with the Information Commissioner’s Office (ICO), though we appreciate the opportunity to resolve your concerns first.
Our website may link to other sites. We are not responsible for their privacy policies. We encourage you to review their privacy notices.
We use cookies to improve your experience. You can set your browser to block some or all cookies. Disabling cookies may affect website functionality.
Please refer to our Cookie Policy for more details.
Trendsignal Ltd.
The Innovation Centre
University Way
Cranfield Technology Park
Bedfordshire
MK43 0BT United Kingdom
Telephone (UK) +44 (0)1234 607771
Email info@trend-signal.com
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Trendsignal Limited is registered in England and Wales 05003777.
In relation to consumer credit: Trendsignal Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is FRN 950415. Permitted activities include acting as a credit broker not a lender. We only offer credit products from Omni Capital Retail Finance. Credit is subject to age and status. Trendsignal Limited does not engage in any other activities regulated under The Financial Services and Markets Act 2000. Please note that up to 12 months interest-free 0% finance is not regulated by the Financial Conduct Authority.
In relation to the trading education: Please note that the provision of trading education is not a regulated activity, and our courses are offered without the protections of the Financial Services Compensation Scheme and the Financial Ombudsman Service.
